Mad Muse Studios
Terms and Conditions

Last Updated: 06/17/2025

1. Introduction & Acceptance of Terms

Welcome to Mad Muse Studios! These Terms and Conditions outline the rules and guidelines for using our studio and services. We believe that establishing a solid and transparent foundation of understanding will pave the way for smoother, more artistic, and ultimately more enjoyable sessions and collaborations. By confirming a booking with Mad Muse Studios ("Studio"), whether through written agreement, online acknowledgment, or payment of the required deposit, you ("Client") agree to be legally bound by these Terms. No additions or modifications to these Terms will be binding upon the Studio unless expressly agreed upon in writing by an authorized representative of the Studio.

2. General Terms & Conditions

These terms apply to all clients, regardless of whether they are utilizing in-person studio rental or remote online mixing and mastering services.

2.1 Booking & Payment. A non-refundable 100% deposit is required at the time of booking to confirm any session or service. We accept payment via Cash or Credit Cards only, and the Client acknowledges that processing fees may apply to credit card payments. The Client is responsible for any and all legal costs, attorney's fees, or other expenses incurred by the Studio in its efforts to collect payment for any services rendered. The Client is also responsible for any and all bank fees or other charges associated with the Client initiating a refund or chargeback. The Studio reserves the right to withhold any property, work, materials, or files belonging to the Client until the Client's outstanding balance is paid in full and all required Work Order and Terms & Conditions documents associated with the session have been signed by the Client. Should any balance for services rendered remain unpaid for thirty (30) days, the Client's recording files and any associated property left on Studio premises shall become the property of the Studio. It is expressly understood that the Studio's acquisition of property under this lien does not impose any new duty of care or liability for loss or damage beyond that outlined in Section 2.5 (No Responsibility for Client Property). Upon the Client's completion of full payment, the Studio will transfer all property or recordings still in the Studio’s possession, as well as ownership of the sound recording copyrights, back to the Client.

2.2 Cancellation & Rescheduling Policy. To reschedule a confirmed booking without charge, the Client must provide written cancellation notice via email to [email protected] no later than seventy-two (72) hours before the session's scheduled start time. The Studio operates on a no-refund policy for canceled sessions. Cancellations made with less than seventy-two (72) hours' notice will be subject to a cancellation fee equal to 100% of the total session cost. The option to reschedule without penalty is valid for one instance per booking, and the rescheduled session must take place within thirty (30) days from the original date. Any further changes or failure to utilize the rescheduled time will result in the full session fee being due and non-refundable.

2.3 Force Majeure. The Studio shall not be liable for any failure or delay in performing its obligations under these Terms and Conditions arising from or caused by any event beyond its reasonable control, including, but not limited to, acts of God, natural disasters (such as earthquakes, floods, or severe weather), fire, power outages, internet service disruptions, labor disputes, governmental actions, or other unforeseen circumstances. In the event of such a Force Majeure event preventing the Studio from fulfilling its obligations, the affected session(s) may be rescheduled for a mutually agreeable date and time, subject to studio availability. No refunds will be issued for cancellations or delays caused by Force Majeure events.

2.4 Intellectual Property & Ownership. It is understood and agreed that the Client shall be the sole owner of the copyright in the sound recordings produced during their time at the Studio. The Studio makes no claim to ownership of the Client's music or recordings. Upon receipt of full payment for all services related to the session, any and all rights, title, and interest in the master recordings created will be fully vested in the Client. The Client grants the Studio the right to use their name, logo, or photographic image on the Studio’s website and/or for other promotional purposes, unless explicitly agreed upon otherwise in a separate written agreement between the Client and the Studio.

2.5 Limitation of Liability & Indemnification. The Studio is not responsible for any property left on the premises by the Client or any related parties. The Studio strongly recommends that the Client and all related parties obtain insurance to cover their property prior to and during the duration of the Client's booking. The Client acknowledges that operating within a recording studio environment involves inherent risks, including, without limitation: electrical hazards, audio equipment malfunctions, uneven surfaces, the movement of equipment, and exposure to potentially high sound pressure levels. The Client hereby expressly and voluntarily assumes all risk of accidents, injury, illness, death, or loss or damage to their person or property, including musical instruments and recording equipment, resulting from their presence in or use of Studio facilities and equipment. The Client further agrees to release, acquit, and forever discharge Studio, its owners, employees, agents, and representatives from any and all claims, actions, causes of action, damages, losses, expenses, and demands of every kind and nature whatsoever, whether known or unknown, arising out of or in any way connected with their use of the Studio. The Client also agrees to indemnify and hold harmless Studio, its owners, employees, agents, and representatives from and against any and all claims, liabilities, damages, losses, costs, and expenses (including attorney's fees) arising out of or resulting from any such injury, death, loss, or damage, to the extent permitted by law.

2.6 Client Satisfaction & Dispute Resolution. If, for any reason, the Client is unsatisfied with their session, the Client must notify Studio staff during their scheduled recording session. Once the Client's session has concluded for the day, all Studio services shall be deemed satisfactorily rendered by the Client, and no refunds or discounts will be provided. These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Idaho. Any legal action or proceeding arising out of or relating to these Terms and Conditions shall be brought exclusively in the state or federal courts located in Idaho, and the Client hereby irrevocably submits to the personal jurisdiction of such courts.2.7 General Legal Provisions. The Studio may update or modify these Terms and Conditions (e.g., changes to pricing, cancellation policy) at any time by posting the revised version on its website or by providing written notice via email. Unless otherwise specified, material changes will become effective seven (7) days after posting online or sending the written notice. The Client's continued use of the Studio's services following the effective date of any changes constitutes acceptance of the updated Terms. These Terms and Conditions, along with any applicable online booking confirmations or signed work orders, constitute the entire agreement between the Client and Studio concerning the services provided herein, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written. The invalidity or unenforceability of any particular provision of these Terms and Conditions shall not affect the other provisions hereof, and these Terms shall be construed in all respects as if such invalid or unenforceable provision had been omitted.

3. In-Person Studio Rental Terms & Conditions

These terms apply specifically to clients who have booked in-person recording studio time.

3.1 Studio Time & Billing. Studio time is billed inclusive of setup time and any breaks taken by the Client or the Client's party. The studio engineer is entitled to a fifteen (15) minute break every two (2) hours and a thirty (30) minute meal break every six (6) hours, and all engineer break time is considered billable studio time. In-person recording studio time is offered in a predefined block of hours, the duration and cost of which will be clearly communicated to the Client at the time of booking and confirmed in the booking agreement or invoice. Any session exceeding the booked duration will automatically enter overtime, and the Client agrees to pay the associated overtime charges immediately before the session continues. Overtime is billed in one (1) hour increments at the Studio's prevailing overtime rate, which is currently $199 per hour, but is subject to change. Following the completion of a recording session, should the Client require further technical services such as audio editing or vocal tuning that can be performed without the Client's presence, the Client may request an Unattended Editing session. These services will be billed in hourly increments at the Studio hourly rate. The scope of work and estimated time will be discussed and agreed upon with the Client prior to the commencement of any Unattended Editing session.

3.2 Data Responsibility & Backup (In-Person Sessions). The Client is solely responsible for all files and backup materials during and upon the completion of their in-person session. The Studio will not maintain or keep any copies of the Client's files and will not be held liable for any loss or damage to Client files after the session is complete. For data security and storage management, the Studio reserves the right to permanently delete Client files after the session is complete. Clients are advised to bring two high-speed hard drives (one for working and one for backup) for data transfer on the day of their session. Failure to provide suitable drive/s for data transfer may result in delays or additional charges for alternative data transfer methods.

3.3 Studio Usage & Conduct. The Client acknowledges that all studio personnel, including engineers, are under the direction and control of the Studio. While the Studio will endeavor to provide skilled and professional staff, the management and provision of these services remain solely within the Studio's purview. The booking of studio time that includes engineering constitutes an engagement of the Studio for those services, which will be executed by our designated personnel. The Client is responsible for any loss or damage to Studio property caused by the Client or their related parties due to misuse, negligence, or carelessness. This includes, but is not limited to, damage from spilled food or drinks or misused or abused equipment. The cost of repair or replacement will be determined by a professional third-party assessment and will be immediately payable by the Client upon receipt of the invoice. The Studio reserves the right to remove any Client or any related parties from the facility who are behaving in a disorderly or disruptive manner, without any obligation to provide a refund for the remaining session time. No smoking is allowed indoors at the Studio. Smoking is permitted outside the Studio building only. For safety and to maintain a clean environment, Clients and their related parties are requested to properly dispose of all smoking materials (e.g., cigarette butts) and any other waste in designated receptacles and not leave them on the ground, as this can pose a fire hazard. No firearms or weapons of any kind are allowed on Studio property. The possession of any weapon, or any verbal or other representation indicating the presence or intent to use a weapon, will result in the Client's immediate expulsion from Studio property and the forfeiture of the Client's session without refund. The Client agrees to use their best efforts to maintain the Studio in a neat and orderly condition, refraining from leaving food or trash around the grounds or inside spaces, cleaning up any mess created by the Client or their party, and placing all trash and recycling in the appropriate designated containers. This includes, but is not limited to, removing all personal belongings, equipment, food and beverage containers, and ensuring surfaces are generally wiped down. Failure to leave the Studio in a reasonably clean condition, as determined by Studio, may result in a standard cleaning fee of $300. The Studio does not provide catering or runner services as part of its standard offerings.

4. Remote Mixing & Mastering Services Terms & Conditions

These terms apply specifically to clients utilizing our Online Mixing and Online Mastering services.

4.1 Service & Booking. For online mixing and mastering services, pricing is per song or group of songs as dictated on invoice. Clients must reserve time for these services using our online booking calendar, which schedules dedicated studio time for our engineers. The Studio endeavors to provide a live video link with two-way communication, allowing the Client to attend the session from the comfort of their home or personal studio. The Client acknowledges that the quality, reliability, and functionality of remote services, including but not limited to the video link and audio streaming, are dependent upon the Client's internet connection, computer hardware, software, and any other technical components or configurations on their end. The Studio is not responsible for troubleshooting or providing technical support for the Client's internet connection, hardware, software, or any other client-side technical issues or limitations. The Client is solely responsible for ensuring their technical setup meets the necessary requirements for a stable and effective remote session.

4.2 File Submission Requirements. When a Client purchases a remote session, they can expect to receive specific criteria via email for submitting their audio files to the Studio. Files must be submitted within these specified criteria (e.g., format, sample rate, bit depth, headroom, organization). Failure to submit files according to these requirements may result in additional charges for preparation time, significant delays to the project, or the inability to complete the project.

4.3 Initial Delivery. The initial mix or master will be uploaded by the Studio promptly following the completion of Client’s live, interactive session. An email containing a download link is typically sent to the Client within 24-hours of the session’s completion.

4.4 Revision Policy. Your project includes three (3) complimentary revisions. All revision requests must be made within thirty (30) days of the initial delivery being made. Once three revisions have been completed, any further revision requests will be billed at the Studio hourly rate, charged in full-hour increments. Clients will be notified prior to work commencing on any paid revisions.

4.5 Revision Delivery Timeframe. The Studio aims to deliver revisions as promptly as possible, generally within three (3) business days of receiving a clear revision request submitted via our online portal (access instructions sent to Client via email after confirmed booking and at various other stages in the project).

4.6 Data Responsibility & Archiving (Remote Services). The Client is solely responsible for any and all files, backups, and backup materials upon the completion of the Client's remote session. Upon project completion and delivery of the final mix or master, the Client's project files will be uploaded to a secure cloud platform. A download link will be provided to the Client via email, and these files will remain accessible for download for a period of thirty (30) days from the date the download link email is sent. After this 30-day period, the Studio at its discretion may permanently delete Client files from its cloud storage. The Studio is not responsible to maintain or keep any copies of the Client's files after this archiving period and will not be held liable for any loss or damage to Client files thereafter.